Ashley: Smit AJ, Al-Dhahir I, Schiphof-Godart L, Breeman LD, Evers AW, Joosten KF, Investigating eHealth Lifestyle Interventions for Vulnerable Pregnant Women: Scoping Review of Facilitators and Barriers, J Med Internet Res
Shatha Degachi, Ujjayan Dhar, Evangelos Niforatos, and Gerd Kortuem. 2025. Towards a Domain Expert Evaluation Framework for Conversational Search in Healthcare. In Extended Abstracts of the CHI Conference on Human Factors in Computing Systems (CHI EA ’25), April 26-May 1, 2025, Yokohama, Japan. ACM, New York, NY, USA, 10 pages.
The rise of large language models for client-facing conversational search in healthcare necessitates evaluation frameworks that enable the assessment and comparison of these tools. Most such frameworks centre around the automated calculation of performance-related metrics and benchmarks. Though necessary, this focus fails to account for the human factors that impact the development, use, and adoption of these systems, as well as the factors specific to the healthcare context. Human evaluation frameworks attempt to address these drawbacks, but few such frameworks have been developed so far, and even fewer are those based on expert insight. In this work, we conduct semi-structured interviews with eleven healthcare professionals in health lifestyle care. From these interviews, we contribute a two-part healthcare domain expert evaluation framework, (K) Knowledge and (I) Interaction, which organises seven evaluation metrics. Our results reveal key understudied metrics for evaluation like (I1) Context-Seeking, (I2) Empathy, and (I3) Trustworthiness.
Healthy city conference 2023 – workshop
Exploring transdisciplinary collaborations for healthy cities
Presenters: Valentijn Visch, Jasper Faber, Timothy Houtman, Niko Vegt & Noa van den Brink
In this workshop we want to explore why, how and which scientific disciplines need to play a role in addressing the complex ‘wicked’ problem of unhealthy cities and health inequalities. The aim of the workshop was to discover with which disciplines you can team up in order to tackle the complex societal issue of unhealthy cities and health inequalities.
DRIVE works 2023 (Dutch design week) - workshop
Articulating and Answering Needs for Inclusive Healthcare
by: Noa van den Brink, Dajung Kim, Delft University of Technology and Samantha Orozco Carvallo, Erasmus Medical Centre
In this session we will explore the pressing demand for health system change and brainstorm about the proposed strategy for value-based design, self-experimentation and AI.
In a series of brief presentations and discussions, our design approach to make health systems life-long relevant for a diversity of individuals will be explained and explored. The following three steps will be presented by research examples of the TUD Design for Health Motivation group, each followed by a group discussion to gather input.
How to understand the needs and values of underserved populations in society? How to meet these needs by changing the healthcare systems from care consumption to motivation for self-care? How can AI meaningfully support this transition?
18 March | |
April | |
May |
Meeting PhD students and WP leads |
Second sprint session (social intervention) |
Third sprint session (outcomes) |
Het onderzoeksprogramma Our Smart Family Buddy is medegefinancierd door de Nederlandse Organisatie voor Wetenschappelijk Onderzoek (NWO)
